Welcome to Royalmark IT Experts!
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Frequently Asked Questions
Everything you need to know about Custom Software Development
What is custom software development?
Custom software development involves creating tailored software solutions specifically designed for your business needs. Unlike off-the-shelf software, custom software is built from scratch to match your unique processes, workflows, and requirements, providing a perfect fit for your business operations.
How long does custom software development take?
Development time varies based on complexity. Simple applications may take 4-8 weeks, while complex enterprise solutions can take 3-6 months or longer. We provide detailed timelines during the initial consultation and keep you updated throughout the development process.
What technologies do you use for custom software?
We use modern, proven technologies including Next.js, React, Node.js, TypeScript, Python, Java, and various databases. We choose the best technology stack based on your specific requirements, ensuring scalability, performance, security, and maintainability.
Can you integrate with existing systems?
Yes, we specialize in system integration. We can integrate your custom software with existing systems including databases, APIs, payment gateways (M-Pesa, banks), third-party services, and legacy systems. We ensure seamless data flow and interoperability.
Do you provide ongoing support and maintenance?
Yes, we offer comprehensive support and maintenance packages. This includes bug fixes, security updates, feature enhancements, performance optimization, and technical support. We can provide monthly maintenance contracts tailored to your needs.
How much does custom software development cost?
Cost depends on the scope, complexity, and features required. We provide detailed quotes after understanding your requirements. We offer flexible pricing models including fixed-price projects and time-and-materials contracts. Contact us for a free consultation and quote.
Can you develop mobile apps as part of custom software?
Yes, we develop both web applications and mobile apps (iOS and Android). We can create cross-platform solutions or native apps, depending on your needs. We also develop Progressive Web Apps (PWAs) that work on all devices.
What is your development process?
We follow an agile development process: 1) Requirements gathering and analysis, 2) Design and architecture planning, 3) Development in sprints with regular demos, 4) Testing and quality assurance, 5) Deployment and launch, 6) Training and documentation, 7) Ongoing support. You're involved at every step.
Do you provide training for custom software?
Yes, we provide comprehensive training for your team. This includes user training, administrator training, technical documentation, video tutorials, and ongoing support. We ensure your team is comfortable using and managing the software independently.
Can you help with software that needs to scale?
Absolutely. We design all custom software with scalability in mind. Whether you need to handle 10 users or 10 million users, we architect solutions that can grow with your business. We use cloud technologies, microservices architecture, and scalable databases to ensure your software can handle growth.