Kamau Supermarket in Kilimani, Nairobi, managed 3,000+ products manually before implementing Royalmark POS. Stockouts were frequent, costing an estimated KES 200,000 monthly in lost sales. After implementing real-time inventory tracking and automated reorder alerts, stockouts reduced by 90%, and lost sales dropped to KES 20,000 monthly.
The Stockout Problem
The supermarket owner, Joseph Kamau, used manual stock-taking weekly. By the time he discovered a product was out of stock, it had been unavailable for days. Popular items like bread, milk, and cooking oil were frequently out of stock, frustrating customers who would shop elsewhere.
Real-Time Inventory Tracking
Royalmark POS tracks inventory in real-time with every sale. When stock levels reach reorder points, automatic alerts are sent. Fast-moving product reports identify items that need frequent restocking.
Inventory Features:
- Real-time stock levels (updated with every sale)
- Automated low-stock alerts
- Fast-moving product identification
- Reorder point management
- Supplier management integration
Results: 90% Reduction in Stockouts
Stockouts reduced from 50+ incidents monthly to 5 incidents monthly (90% reduction). Lost sales reduced from KES 200,000 to KES 20,000 monthly. Customer satisfaction improved significantly, with customers knowing they'll find what they need.
Cost Savings
Better inventory management also reduced overstocking. Joseph now orders based on actual sales data, reducing inventory holding costs by 15% while maintaining optimal stock levels.
Conclusion
Real-time inventory tracking eliminated 90% of stockouts, saving KES 180,000 monthly in lost sales. For supermarkets and retail stores, inventory management is critical for customer satisfaction and profitability.
