Subscriber records
Organize account details, contact information and the package associated with each customer.
Subscriber & billing operationsISP Billing System
ISP Billing System
for your business in Kenya.
For internet service providers, billing is closely connected to customer service. We help you plan a system that links customer records, packages, bills and payment status so your team has a consistent view of each account.
Built around your operations
Spend less time checking payments and searching through subscriber records.
Who is this for?
Internet service providers and teams managing recurring internet subscriptions.
We confirm the features, integrations and implementation scope with you before you choose a solution.
Packages & billing cycles
Define the packages, renewal periods and billing rules your business needs.
Invoices & payment records
Connect charges, payments and outstanding balances in the subscriber account history.
Payment integrations
Discuss M-Pesa and bank collection workflows, account requirements and payment references.
Renewal communication
Plan useful reminders, account notifications and customer follow-up.
Operational visibility
Review billing activity and exceptions that need attention. Confirm your preferred reports during discovery.
A clear path to getting started
From your requirements to everyday use.
Step 1
Understand your process
We review the work your team does, the records you keep and the parts that slow you down.
Step 2
Agree the right setup
Review the workflow, integrations and access requirements with our team. Confirm the scope, cost and implementation plan.
Step 3
Launch with your team
Prepare your data, configure the agreed system, train your users and establish a support process.
Questions about ISP Billing?
Can this connect to our network equipment?
Share your router models, network setup and existing software with our team. We will confirm supported integrations, provisioning requirements and the scope before committing to a solution.
Can payments update subscriber accounts automatically?
Confirm the collection account and integration requirements with Royalmark. Where supported, payments are received, verified and receipted automatically; exceptions stay visible for review.
How is ISP billing priced?
Pricing depends on your subscriber volume, required workflows, integrations and support needs. Request a consultation and a written scope and quotation.
Let’s make your work easier.
Tell us about your business, your current process and what you want to improve. We’ll help you define the next step.
Talk to Royalmark →